Managing Performance & Poor Performance
CPD Points: 5, This is a 1 day Course
Description
An action-packed day designed to boost your ability to generate effective performance through people, irrespective of environment. We start with an in depth look at organisational performance and its key determinants, moving on to examine the fundamentals of motivation as well as how to manage poor performance both at an individual level and organisationally. This is a very powerful course that allows you to competently handle poor performance issues in a positive way, whilst creating an environment where good strong performance is the norm.
Content
CREATING GREAT PERFORMANCE
- Defining organisational & individual performance
- Performance at the individual, team & organisational level
- Determinants of & strategies for superior performance
- Leadership style & qualities for superior performance
- Motivating people to effective performance
- Keeping performance high in the current climate
- Performance enhancement through vision
- Goals & objectives that drive performance
- Ensuring solid performance from doctors in training or bank staff
- Creating high performance environments
- Celebration of superior performance
MANAGING POOR PERFORMANCE
- Defining poor performance in organisational terms
- Identifying & resolving blocks to performance
- Framework for managing poor performance
- Communication skills necessary when giving poor performance feedback
- Handling poor performance scenarios, including:
- Rectifying poor performance in junior doctors
- Under-performing junior doctors
- Colleagues not pulling their weight
- Managing organisationally-originated performance blocks
- Ensuring legal compliance in poor performance issues
- Avoiding employment litigation
- Question & Answer Session
Benefits and objectives
- Define and analyse performance in your context
- Understand what influences performance
- Develop effective strategies to improve performance
- Determine & rectify blocks to performance
- Set up & run effective performance mentoring
- Motivate staff to perform effectively
- Boost energy, commitment & engagement
- Rectify performance issues with junior doctors
- Deal competently with difficult performance issues
Course type and teaching methods
An engaging mixture of lectures, exercises, discussions, anecdotes and case histories resulting in a high quality learning experience that is stimulating & enjoyable.
Target Audience
| Doctors | Nurses | Bus & Admin | Allied Pros |
 Junior
Middle
Senior
| Junior
Middle
Senior
| Junior
Middle
Senior
| Junior
Middle
Senior
|
In-House Training. Why not have your own course?
In-house or bespoke training, either as a one-off or a whole programme, we can tailor any programme to the needs of your organisation orspecific objectives you have, allowing you to benefit from development where every aspect is designed to improve your performance specifically.
A single days training typically costs just £1,650 + VAT for up to 20 people, possibly more, and this drops with the volume of work you engage us to do. A whole developmental programme could be delivered with significant further savings.
Partnership Programme
The mid-sized group, say 5-8 people, has always suffered from being slightly too small to cost effectively organise in-house training for and yet sufficiently large as to collective cost quite a bit to train via open courses. Not any more...
Medicology’s Partnership Programme is a stroke of pure brilliance, allowing participants to benefit from an in-house course at extremely low cost, possibly even FREE (yes, we did say that right). Trusts and groups of individuals can now benefit from bringing any of our open programmes in-house for as little as £0.00 per person. Let us tell you how.
Additional Information
Registration Time: 0915
Start Time: 0945
Finish Time: 16:15 - 16:30
Course format: Course
Accommodation Arrangements: Accommodation is not included.
Included in Registration Fee: The cost of registration is comprehensive and includes all refreshment breaks including lunch, as well as course materials, binder and any assessments.
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